Product Title & Description
Guideline
Implementation
Impact
Write a clear, bold headline that tells customers what the product is.
Clear and informative product descriptions are often exactly
what online shoppers need, especially when comparing
options. In categories like tech, detailed specifications
and key features play a crucial role in decision-making.
Take
Amazon, for example: they consistently showcase all the
essential product details, helping shoppers make confident,
informed choices.
Your product title should instantly tell both customers and search engines what the product is. Avoid jargon, keep it simple, and include important keywords a shopper might use when searching.
Buying Experience
Guideline
Implementation
Impact
Some customers prefer to wait before buying—offering a wish list helps them save items for later.
Show shipping costs and delivery times clearly before checkout.
Use sticky "Add to Cart" button for easy purchasing.
Ensure that the CTA button is above the fold.
Highlight your customer service phone number above the fold.
Visuals and Media
Guideline
Implementation
Impact
"Include 3–5 high-quality images, such as a clean white
background shot, one showing the product in use, and another
that highlights its key benefits. Add a short demo video to
bring the product to life and showcase how it works or looks
in real life.
To enhance customer confidence,
display logos, badges, or awards from trusted brands, and
enable a zoom function for detailed close-ups. This allows
customers to fully appreciate the product and helps build
trust at every step of their buying journey."
Call to Action (CTA)
Guideline
Implementation
Impact
Highlight free shipping with an icon.
Social Proof
Guideline
Implementation
Impact
Showcase reviews and ratings from trusted platforms, and pin the best customer reviews at the top of your product page to boost credibility and trust.
Bring your quality guarantee to life with authentic testimonials—whether it's video reviews or before-and-after photos that show real results. Strengthen trust by showcasing logos from well-known publications or events that back your brand. To make customers feel even more confident, place an FAQ section right below your social proof, giving quick, reassuring answers to common questions.
Average Order Value & Conversion Rate Increase
Guideline
Implementation
Impact
Offer upsell and cross-sell bundles to boost order value, and highlight related or recommended products to encourage customers to add more to their cart.
Strong incentives like discounts, BOGO deals, or free shipping over a set amount can drive more sales and boost order value.
Use urgency/scarcity (e.g., "Only 3 left").
Add an email signup form (with a discount if possible) to grow your list. Email newsletters help stay in touch with customers and build a loyal following.
Offer Point system for repeat purchases to incentivise repurchase.